# UAE PDPL Article (24): Complaints

Federal Decree by Law No. (45) of 2021 Concerning the Protection of Personal Data (UAE PDPL), version 2026.1, in force since 2 January 2022. Read from https://uaelegislation.gov.ae/ar/legislations/1972/download. Each clause starts with its key, which is how to cite it.

This is the official English translation. Where the two differ, the Arabic text prevails: https://dpolens.com/ar/laws/uae-pdpl/art-24.md

## uae-pdpl:art-24:para-1

1. The Data Subject shall have the right to submit complaints to the Bureau if he/she believes that there is a violation of this Decree by Law or that the Controller or the Processor is processing his/ her Personal Data in violation of the rules and procedures set by the Bureau in this regard.

## uae-pdpl:art-24:para-2

2. The Bureau shall receive complaints from the Data Subject in accordance with Paragraph (1) of this Article and shall examine such complaints in coordination with the Controller and the Processor.

## uae-pdpl:art-24:para-3

3. The Bureau shall impose the administrative penalties referred to in Article (26) of this Decree by Law if it is proven that the Controller or the Processor violates its provisions, or the decisions issued in implementation of the same.

Page: https://dpolens.com/laws/uae-pdpl/art-24