Grievance against the Bureau's Decisions

Any stakeholder may submit a written grievance to the General Director of the Bureau against any decision or administrative penalty or any other action taken by the Bureau against such stakeholder within (30) thirty days as of the date on which a notice of such administrative decision or penalty is given. Additionally, deciding upon such complaint shall be made within (30) thirty days as of the date on which the complaint is submitted.

It is not permissible to challenge any decision issued by the Bureau in implementation of the provisions of this Decree by Law before submitting a grievance against the same. The Executive Regulations of this Decree by Law set out the procedures for submitting a grievance and deciding thereupon.